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Personal Banking : Customer Services
 
 
   
 
 
 

 

 

 
 

 

 

Counter Services

Once you have opened an account, you can call in at our offices, located in the heart of the City of London between 9.30 am and 4.00 pm (Monday to Friday) to transact your banking business or make any other financial enquiries. Our counter staff are always ready to provide you with a prompt and accurate cashiering service.

Our counter staff can also assist customers with the purchase and sale of currency and travellers' cheques, the issue of bankers' darfts and electronic remittances of funds abroad.

Money Transfers

We provide a fast and efficient world-wide money transfer service, achieved through access to electronic payment systems and our network of correspondent banks.

Customers can also request transfers by letter or fascimile if they have completed our standard fax indemnity form. Customers wishing to use this service should complete a Transfer Request Form (to download a copy - click here) and send it by mail or facsimile for the attention of Customer Services. Alternatively, call in during banking hours - we're always pleased to see you and assist you.

Non customers must call in person to take advantage of this service, and they must provide personal identification by way of a valid passport or pictorial drivers license, and an original recent utility bill, together with a cheque or draft drawn on a UK bank in payment. As soon as your cheque is cleared, the payment will be on its way. Our customer service team will be pleased to assist you.

Accounts with UBN

Need a naira or foreign currency account in Nigeria? We can facilitate the opening of the following accounts with UBN

  • Domicilliary account in foreign currency
  • Current account in Naira

Domicilliary accounts are held with the International Banking Department of UBN in Lagos but a Naira account can be opened at any one of the 400 branches of UBN throughout the country. To locate the branch most suited to your needs click here.

For More Information

To find out more , please
E-mail: customerservices@ubnl.co.uk
OR
Call at: +44(0) 20 7920 6126

 

 

 

 

 

 




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